PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also gather information about the individual pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this data as “Device Information.”

We collect Device Information using technologies such as:

  • Cookies- Small data files stored on your device, often including a unique identifier. Learn more or disable cookies at www.allaboutcookies.org.
  • Log Files- Track actions on the Site, capturing IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web beacons, tags, pixels- Electronic files used to understand browsing behavior.

When you place an order or attempt to make a purchase through the Site, we collect “Order Information,” including:

  • Your Name
  • Billing and shipping address
  • Payment details (including credit card information)
  • Email address
  • Phone number

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.Your name

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect to:

  • Process and fulfill your order (including payment, shipping, and confirmations)
  • Communicate with you about your order
  • Screen for potential fraud or suspicious activity
  • Send marketing or product-related updates (if you've opted in)

Additional uses may include:

  • Account Management – To manage your account and access to account-related features.
  • Customer Support – To respond to inquiries or support requests.
  • Product & Service Improvement – To analyze usage trends and improve our offerings.
  • Marketing & Promotions – To provide you with news or offers (only if you’ve opted in).
  • Business Transfers – In the case of a merger, acquisition, or asset sale.

We use Device Information to:

  • Identify and prevent fraud
  • Improve our Site and user experience
  • Analyze performance and marketing effectivenes

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us operate our business:

  • Powers our online store. Read their policy: Shopify Privacy Policy
  • Helps us understand how visitors use our Site. Learn more: Google Privacy Policy

We may also share your information to comply with legal obligations, enforce our policies, or protect our rights.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to deliver personalized ads or marketing communications. Learn more about targeted advertising at NAI’s educational page.

You can opt out of targeted advertising here:

DO NOT TRACK

Please note that we do not alter our data collection practices in response to “Do Not Track” signals from browsers.

DATA RETENTION

We retain your Order Information for our records unless and until you ask us to delete it.

CHANGES

We may update this policy from time to time to reflect changes in our practices or for legal and operational reasons.

CONTACT US

If you have questions, concerns, or would like to make a complaint, please contact us at: info@patcheskidsco.com